Confidentiality policy

Last updated: January 2026

Introduction

At Colombeach, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or participate in our programs.

Information We Collect

We may collect the following types of information:

Personal Information

Name and contact details (email, phone number, address)
Date of birth and identification information
Emergency contact information
Passport or ID details (for retreat participants)

Health Information

Allergies and dietary restrictions

Automatically Collected Information

IP address and browser type
Device information
Website usage data and analytics
Cookies and similar tracking technologies

How We Use Your Information

We use your information for the following purposes:

To assess your eligibility for our programs
To provide medical cannabis treatment and supportive care
To communicate with you about your participation
To comply with legal and regulatory requirements
To improve our services and programs
To ensure your safety and well-being during retreats
For research purposes (with your consent and anonymized)

Information Sharing and Disclosure

We may share your information with:

Emergency services in case of medical emergencies
Service providers who assist in our operations (under strict confidentiality agreements)
Legal authorities when required by law or court order

We will never sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of sensitive data in transit and at rest
Secure servers and databases
Limited access to personal information on a need-to-know basis
Regular security assessments and updates
Staff training on data protection and confidentiality

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Medical records are retained in accordance with Colombian healthcare regulations.

Your Rights

You have the right to:

Access your personal information
Correct inaccurate or incomplete information
Request deletion of your information (subject to legal requirements)
Restrict or object to certain processing
Receive a copy of your data in a portable format